PRIVACY POLICY
This Privacy Policy describes how Alice In Menopause ("we," "us," or "our") collects, uses, and shares information about you when you use our website, mobile applications, and services (collectively, the "Services"). This Privacy Policy is designed to comply with applicable data protection laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).
1. INFORMATION WE COLLECT
We collect information in the following ways:
1.1 Information You Provide to Us
Account Information: When you create an account, we collect your name, email address, password, and other information you choose to provide.
Profile Information: Information you add to your profile, such as age, location, and health information related to menopause.
Content and Communications: Information you provide when using our Services, including posts, comments, messages, and responses to surveys or questionnaires.
Transaction Information: If you make a purchase, we collect payment information, billing address, and other details necessary to complete the transaction.
Customer Support: Information you provide when contacting our customer support.
1.2 Information We Collect Automatically
Usage Information: Information about your interactions with our Services, including the pages you visit, the features you use, and the time spent on our Services.
Device Information: Information about the device you use to access our Services, including hardware model, operating system, unique device identifiers, and mobile network information.
Location Information: With your consent, we may collect precise location information from your device.
Cookies and Similar Technologies: We use cookies, web beacons, and similar technologies to collect information about your browsing behavior and preferences. For more information, please see our Cookie Policy.
1.3 Information from Third Parties
We may receive information about you from third parties, such as:
Business partners
Service providers
Social media platforms, if you choose to link your account to our Services
2. HOW WE USE YOUR INFORMATION
We use the information we collect for the following purposes:
2.1 Providing and Improving Our Services
To operate, maintain, and provide the features and functionality of our Services
To improve and personalize your experience
To develop new products, services, and features
To respond to your requests, comments, and questions
2.2 Communications
To communicate with you about our Services, including sending updates, security alerts, and support messages
To send marketing communications, if you have opted in to receive them
To respond to your inquiries and provide customer support
2.3 Research and Analytics
To understand how users access and use our Services
To monitor and analyze trends, usage, and activities in connection with our Services
To conduct research and develop insights about menopause and women's health
2.4 Safety, Security, and Compliance
To detect, investigate, and prevent fraudulent transactions and other illegal activities
To protect the rights, privacy, safety, and property of Alice In Menopause, our users, and others
To comply with applicable laws, regulations, and legal processes
3. HOW WE SHARE YOUR INFORMATION
We may share your information in the following circumstances:
3.1 With Your Consent
We may share your information when you direct us to do so or otherwise provide your consent.
3.2 Service Providers
We may share your information with third-party service providers who perform services on our behalf, such as hosting, data analysis, payment processing, customer service, and marketing assistance.
3.3 Business Transfers
If we are involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of our assets, your information may be transferred as part of that transaction.
3.4 Legal Requirements
We may disclose your information if required to do so by law or in response to valid legal requests, such as subpoenas, court orders, or government regulations.
3.5 Protection of Rights
We may disclose your information when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.
4. YOUR RIGHTS AND CHOICES
Depending on your location, you may have certain rights regarding your personal information:
4.1 Access and Correction
You can access and update certain information about you from within your account settings or by contacting us.
4.2 Data Portability
In some jurisdictions, you have the right to request a copy of the personal information we hold about you in a structured, commonly used, and machine-readable format.
4.3 Deletion
You may request that we delete your personal information, subject to certain exceptions provided by law.
4.4 Objection and Restriction
You may have the right to object to or request restriction of the processing of your personal information.
4.5 Opt-Out of Marketing Communications
You can opt out of receiving marketing communications from us by following the instructions included in those communications or by updating your account preferences.
4.6 Do Not Track
We currently do not respond to "Do Not Track" signals from web browsers.
5. SPECIFIC PRIVACY RIGHTS
5.1 European Economic Area (EEA) Residents - GDPR Rights
If you are located in the EEA, you have the following rights under the GDPR:
Right to access
Right to rectification
Right to erasure
Right to restrict processing
Right to data portability
Right to object
Rights related to automated decision-making and profiling
To exercise these rights, please contact us using the information provided in the "Contact Us" section.
For EEA residents, the legal bases for processing your information include:
Performance of a contract
Compliance with a legal obligation
Protection of vital interests
Public interest
Legitimate interests pursued by us or a third party
Your consent
5.2 California Residents - CCPA Rights
If you are a California resident, you have the following rights under the CCPA:
Right to know what personal information we collect, use, disclose, and sell
Right to delete personal information
Right to opt-out of the sale of personal information
Right to non-discrimination for exercising your CCPA rights
To exercise these rights, please contact us using the information provided in the "Contact Us" section.
In the preceding 12 months, we have collected the categories of personal information described in Section 1 of this Privacy Policy. We collect this information from the sources described in Section 1 and use it for the purposes described in Section 2.
In the preceding 12 months:
We have not sold personal information, as "sold" is defined under the CCPA.
We have disclosed personal information to the categories of third parties described in Section 3.
6. DATA SECURITY
We implement appropriate technical and organizational measures to protect your personal information against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access. However, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
7. DATA RETENTION
We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. When determining how long to retain information, we consider the amount, nature, and sensitivity of the information, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process the information, and applicable legal requirements.
8. CHILDREN'S PRIVACY
Our Services are not intended for use by children under the age of 18. We do not knowingly collect personal information from children under 18. If we learn that we have collected personal information from a child under 18, we will take steps to delete such information as soon as possible.
9. INTERNATIONAL DATA TRANSFERS
We may transfer your personal information to countries other than the country in which you initially provided the information. If we transfer your personal information to countries outside the EEA or other regions with different data protection laws, we will ensure that appropriate safeguards are in place to protect your personal information and that the transfer complies with applicable data protection laws.
10. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time. If we make material changes, we will notify you as required by applicable law, which may include posting a notice on our website or sending you an email. Your continued use of our Services after the effective date of the revised Privacy Policy constitutes your acceptance of the revised Policy.
11. CONTACT US
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Alice In Menopause Austin, TX
For privacy-related inquiries, please contact us at info@aliceinmenopause.com.
If you are not satisfied with our response to your complaint, you have the right to lodge a complaint with your local data protection authority.
12. CALIFORNIA PRIVACY NOTICE
12.1. Notice of Collection
We collect the categories of personal information listed in Section 1 of this Privacy Policy. For details on how we use and share this information, please see Sections 2 and 3.
12.2. Notice of Right to Opt-Out of Sale of Personal Information
We do not sell personal information as defined under the CCPA.
12.3. Notice of Financial Incentive
We do not offer financial incentives in exchange for the collection, sale, or retention of personal information.
12.4. Authorized Agent
California residents may use an authorized agent to make requests on their behalf. We require authorized agents to provide proof of their authority to act on a resident's behalf.
12.5. Metrics
For metrics regarding the CCPA requests we receive, please contact us using the information provided in the "Contact Us" section.